State Farm® Insurance Agent Stephen Cole

"Agent Ty of the Stephen Cole Office was absolutely exceptional in customer service in addition to being quick and efficient to complete my policy documents. Also, my rate and benefits were phenomenal compared to the competitors."

"Susan was very efficient and helped organize my account information and change insurance. Very personable, made the process enjoyable."

"Jessi was Wonderful!! Well informed, answered all questions."

"I wish I could give them 10 stars. Aaron Lewis with the Stephen Cole agency was so helpful, taking his time to look for discounts and explaining everything. He was awesome!"

"Aaron was polite, and friendly… he found the plans for my home and autos that I could afford, and helped me sign them. I didn’t even leave my house! It was all accomplished in one day! He didn’t try to upsell me either!"

"Great experience on auto and home insurance. Thanks"

"My experience was great with State Farm my experience with State Farm was so excellent I do not know the guy I am not any kin to the guy I had to tell him that I love him that's how great my experience was we need more people like the young man that help me out made my day because I was having a bad day what I recommend anyone else to State Farm scale 1 to 10 I will give State Farm excellent twenties yes I would recommend State Farm to any family member any friends of mine thanks and have a blessed and safe year. State Farm help me to ensure my machine. I hope everyone sees this smile on my face thanks State Farm"

"I wish it would let you leave negative stars. Worst service from start to finish at Stephen Cole. When you are trying to get a policy, they won’t leave you alone trying to upsell different policies. But, once you need them, crickets! After they mishandled my auto accident claim by entering my information wrong, I used a public adjuster for a home claim and that was slightly better, but they still could not figure out how to mail a check. When I went to cancel, they again tried to make my jump through hoops, forcing me to call their IT department to be able to sign into an online account I was locked out of from day one. Run away from State Farm. They are terrible."

"My interaction with Kevin was great, he's attentive, knowledgeable and patient, thank you for your help."

"Jessi was great!!!"

"A great experience. The agent, Mr Cole, was knowledgeable and helpful. We wrapped things up quickly!"

"Shopping & purchasing a policy 20 days prior to effective date ‘& paying in full, State Farm sent daily emails & US Mail, checking online there was no policy shown. Called agent Kevin Lee concerned, obviously detail information had not been entered into the computer system. Mr. Lee only wanted to argue my attitude was unwarranted. I told him I knew how to stop this unrelated paperwork, cancel the policy immediately. Days later, received IS Mail indicating “ Removal from Automatic Payment”. Making me unsure as to the status of policy coverage in a week. Called their office this morning, spoke with Kathy, who professionally listened , checked the policy status, and updated the agency computer to reflect my policy , removing all non appropriate correspondence. This agency had not entered specific information into the computer, generating continuous extraneous “junk” messaging. The agent Kevin Lee does not know how to listen , and wants to argue and did not address the issue. Placing this agency service status in grave question."

"I recently shopped for home insurance and had a fantastic experience with my State Farm agent. Their team was incredibly helpful, patient, and knowledgeable. They provided a great home insurance quote that was competitive, clearly explained all my coverage options, and when I altered certain items they responded with a new quote in under 15 min. Highly recommend working with them!"

"AARON was awesome today during a difficult situation with of loss of my vehicle last night.He is always pleasant and patient and extremely helpful! He went above and beyond as usual!State Farm is extremely lucking to him as an employee! Thanks Aaron"

"I really appreciate the State Farm staff at Steven Coles' office. They worked hard at getting me the best price for my products. I also wanted to give accolades to Kevin my agent who was professional, personable and diligent as he worked with me."

"Just great ; Max answered my questions so completely and we signed up. Never had such a wonderful business experience. Ask for Max."

"Very patient and professional. Explained the policy fully."

"Jessie was great handling quotes for complicated home/business/rental policies! She worked with me through until the end- saved us money on our new policy!"

"Very quick No hassle process Just took minutes"

"Susan did a great job of explaining the policy and also showing different options to choose."

"JEssi was very helpful and nice, very knowledgeable"

"Switching auto and homeowners' insurance between two providers could be a real hustle, as we all know very well. But this transition from Progressive to State Farm insurance, was almost pleasant experience! 😊 Ty was such a great help and so patient with me and treated me with so much respect and understanding, thank you so much! He put me on ease and walked me through the process really like a good neighbor! Thank you State Farm Insurance! P.S. And I saved some money too, which is always a good thing, right? 🤑"

"Statefarm is very fortunatŕe to have such great agents working on there behalf. Thank you for a great and smooth process of becoming a Statefarm customer. Johnny Rooker"

"Great service."

"I just signed with State Farm for my home and auto insurance. I had the pleasure of speaking with the most professional agent, Kevin Lee. He took very good care of me. He did his research and gave me a much better quote than I had with my other insurance company. He was very patient with me and I would highly recommend State Farm and Kevin Lee. Thanks Kevin."